AWS Outage Causing API Errors

Incident Report for Obkio

Resolved

This incident has been resolved.

Posted Nov 25, 2020 - 19:55 EST

Monitoring

We no longer see errors on our systems for almost 3 hours but we still don't have a confirmation that the AWS outage is completely resolved.

Posted Nov 25, 2020 - 16:59 EST

Identified

AWS region us-east-1 is experiencing an outage affecting many services. This results in some API failures on the agent and app.

Posted Nov 25, 2020 - 10:05 EST

This incident affected: Agents, App (Android), App (iOS), App (Web), Data Processing, and Notifications.